Chief Administrator's Office
Reporting to the Mayor and Council, the Chief Administrative Officer (CAO) is responsible to implement the overall business direction of the Municipality and the administration of all local government business functions. This includes the collaboration with all department heads and senior staff in the continuous pursuit of efficient and effective service delivery to all our citizens and customers. Franklin Wu is the CAO for the Municipality of Clarington and he welcomes feedback from residents and businesses regarding their customer service experience with Clarington employees. His email address is: firstname.lastname@example.org
Municipal Clerk’s Office
Council Services Division – maintains municipal records, conducts municipal elections, acts as secretariat to Council and its Committees. Responsible for the issuance of marriage licenses, lottery licenses, preparation of certified documents, registration of vital statistics and the processing of requests received through the Municipal Freedom of Information and Protection of Privacy Act. Municipal Law Enforcement Division - responsible for ensure compliance with all municipal by-laws, including property standards and trade licensing, and specific Provincial legislation (e.g. Line Fences Act). This Division is also responsible for enforcing the Municipality’s Traffic By-law.
Animal Services Division - provides specialized animal care and control services to the residents of the Municipality of Clarington. Pet adoption services and licensing are major services. The shelter is located at 33 Lake Road (off of Liberty Street South) in Bowmanville. Services
Marriage License Information
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Community Services Department
Facilities Division - Responsible for the operation of all municipal recreation facilities:
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Corporate Services Department
This amalgamated department provides a range of services to the Corporation of the Municipality of Clarington. Communications & Marketing Division – provides communications services between the Municipality of Clarington and the public at large. Responsibilities include design and production of municipal publications (Community Guides, Visitors Guide), design and maintenance of municipal websites (www.clarington.net, www.clarington-tourism.ca, and www.claringtontransit.com). Tourism promotion and development is a significant part of the work performed by the Communications & Marketing Division. Operation of the Municipality’s Tourism Office (181 Liberty Street South) is a tourism focal point for local operators and visitors. Human Resources Division – provides recruitment and selection services to municipal departments to ensure that the Municipality employs the “best” qualified and skilled employees to serve the community. In addition to the recruitment function, Human Resources works cooperatively with C.U.P.E. Local 74 and the International Association of Firefighters Local 3139 to negotiate the respective Collective Agreements and to promote the best interests of Municipality of Clarington employees. Positions posted by the Municipality can be found in the careers section of this web site. Information Technology Division – provide leadership in the design, development and maintenance of the Municipality’s information systems and e-technologies. Through the installation and support of the technical infrastructure of the Municipality’s Wide Area Network (WAN), this Division maintains customer relationships with all municipal staff to provide them with the tools required in the performance of their responsibilities to the citizens of this community. Purchasing Division- provides for the procurement of all supplies and services required by municipal departments. It is the mandate of this Division to purchase requisitioned equipment (including rental/lease), goods and services when required with due regard for price, quality and delivery. This is accomplished by the standardization and competitive bid process. To be eligible to sell your products and/or services to the Municipality of Clarington you must first register with the Purchasing Division. An electronic Vendor Application is available for you to complete and submit.
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Emergency & Fire Services
Fire Prevention Division - provides a variety of programs and services including:
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Design, Development & Construction Division- provides review and inspection services to facilitate new development and maintain service standards to sustain the existing infrastructure.
Traffic Division - conducts studies to determine the needs and warrants for traffic controls and maintains sign inventories to ensure the safety of the travelling public. Traffic on municipal roads, streets and sidewalks is governed by a series of municipal by-laws and the Ontario Highway Traffic Act. Traffic Division staff maintain an ongoing liaison with the Clarington Road Watch and the Clarington Traffic Management Advisory Committees. Building Division- is required to ensure that all construction in the Municipality meets the accepted standards of the Ontario Building Code for structural, fire, life safety and barrier-free access. This responsiblity ensures the public safety through the issuance of building permits and the performance of required inspections at various stages of construction. A building permit is required to build, install, extend, alter. or repair a building. One is also required for the demolition of a building/structure. Detailed information is available by obtaining a copy of "A Guide to Building Permits." This publication is available at the Building Division (and on this web site). It includes sample drawings (e.g. carports, decks, attached/detached garage, porches).
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This Department has overall responsibility for the Municipality's financial activities including: accounting; tax billing and collection; budget and finance reporting; investments and banking; insurance and risk management; and financial studies. Current Financial Statements (condensed). Studies filed by the Finance Department include Municipal Performance Measures and Municipal Development Charges. Top of Page
Operations This Department is responsible for maintaining the Municipality's infrastructure including:
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Planning Policy evolves over time in response to changing economic, social and environmental factors. It involves the preparation of long term land use plans for the Municipality which guide the management of land and resources. The key document for governing future growth is the Clarington Official Plan. The Plan is based on 3 principals - sustainable development; managed growth; and, a healthy community - and is implemented (in part) through the regulations detailed in the Municipality's Zoning By-Law. Development Approval Services is the branch responsible for processing applications for land use development and/or change. Applications include plans of subdivision; rezoning; site plan agreements; sign permits and registration of in-house apartments. Staff work closely with both applicants and the staff of the Municipality's Building Services Division to ensure the project meets municipal objectives and complies with all associated Provincial legislation (e.g. fire and building codes). The Committee of Adjustment is a Council appointed group of citizens who review projects that do not fit within the exact regulations of the Municipality's Zoning By-law. The Committee can authorize minor variances provided that the intent of the Official Plan and Zoning By-law are not compromised and is compatible with the surrounding area. Community Development Initiatives are activities in which staff work with community volunteers to improve our quality of life. Planning Services consult with local committees assisting them in committee development, funding proposals and administrative support. Committees assisted include: Local Architectural Heritage Conservation Advisory Committee (LACAC); Agricultural Advisory Committee of Clarington; Valleys 2000; and the St Marys Cement Community Relations Committee. Research and Special Studies involves social, economic, demographic and land use issues which are undertaken to assist Council in it's decision making. Planning Services is also responsible for the hiring and locating of School Crossing Guards. This is to ensure the safe movement of students across major roads to and from elementary schools in Clarington. This service is provided in partnership with the the Public and Separate School Districts who are responsible for submitting requests for new crossing guard locations. Geomatic Services are available to internal and external customers. The service includes digitized mapping, thematic analysis, orthophots and property addresses.
E-Update is an e-newletter that provides periodic updates on Planning issues in Clarington. Just email email@example.com and request to be added to the Planning E-Update list.