| FINANCE MUNICIPAL PERFORMANCE MEASUREMENTS PROGRAM ... Overview The objectives of the program are to enhance accountability of municipal governments and to improve service delivery by sharing best practices between municipalities. The measures cover a range of municipal services such as solid waste, sewage treatment, water treatment, roads, transit, fire, police, local government and land use planning. Some of the services are provided by the upper tier (Region of Durham). Clarington has reported on those measures covering areas for which it has primary responsibility. The Municipality of Clarington has committed to excellence in service delivery and customer service. Performance measures will assist in the process of benchmarking and continuous improvement. However, the establishment of a sound, consistent performance measures program will be a long-term process to ensure that all municipalities are reporting consistently to allow for comparison between municipalities. This involves adapting accounting practices and implementing additional processes for tracking and collecting information. The primary objective at the current time is for internal year-to-year comparison. The following information is the Municipality of Clarington's most current Performance Measures report. You will require Adobe Acrobat Reader to view this pdf file. For further information, please contact the Finance Department at (905) 623-3379. You may also like to check the Ministry website at: www.mah.gov.on.ca. For further information, please contact the Finance Department at 905-623-3379. |
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