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Municipal Performance Measurement Program:

In October 2000, the Ontario Ministry of Municipal Affairs and Housing implemented a new program, said to be the first of its kind in North America, called the Municipal Performance Measurement Program (MPMP). MPMP requires all Ontario municipalities to annually measure and report on their performance in high cost core service areas through a standardized provincial format. The program, formally established under the Municipal Act, is intended to facilitate improvements in service delivery and to enhance the capacity of citizens, local officials and others to compare costs and levels of performance.

In each of the required areas, municipalities must collect data on the cost and quality of the service and be in a position to report each year on a total of 35 different specific measures.




 



Municipal Performance
Measurements Program ...

Overview

The objectives of the program are to enhance accountability of municipal governments and to improve service delivery by sharing best practices between municipalities. The measures must be released to the public by September 30, 2006.

The measures cover a range of municipal services such as solid waste, sewage treatment, water treatment, roads, transit, fire, police, local government and land use planning. Some of the services are provided by the upper tier (Region of Durham). Clarington has reported on those measures covering areas for which it has primary responsibility.

The Municipality of Clarington has committed to excellence in service delivery and customer service. Performance measures will assist in the process of benchmarking and continuous improvement. However, the establishment of a sound, consistent performance measures program will be a long-term process to ensure that all municipalities are reporting consistently to allow for comparison between municipalities. This involves adapting accounting practices and implementing additional processes for tracking and collecting information. The primary objective at the current time is for internal year-to-year comparison.

The following information is the Municipality of Clarington's mandated Performance Measures for 2006. You will require Adobe Acrobat Reader to view this pdf file.

2006 Municipality of Clarington Performance Measures

For further information, please contact the Finance Department at (905) 623-3379. You may also like to check the Ministry website at: www.mah.gov.on.ca.

For further information, please contact the Finance Department at 905-623-3379.