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Durham Region introduces free online food ordering service

Whitby, Ontario â€“ The Regional Municipality of Durham, in partnership with Ritual, is pleased to announce support for local restaurants and food services in Durham Region through Ritual ONE—an accessible, online method of contactless food ordering.

This service allows local restaurants and food-based businesses, in need of a digital ordering solution, to provide customers with a method of placing orders for dine-in, or contactless pickup or delivery. Ritual ONE is an easy way for businesses to accept digital orders from their website and social media accounts. QR code menus and ordering are also available.

By signing up for Ritual ONE, Durham businesses will be able to:

  • Provide customers with a convenient way to place takeout or delivery orders digitally.
  • Showcase their restaurant’s brand through custom branding and menu photos.
  • Convert customers into regulars through Ritual’s automated marketing program.
  • Streamline business operations by reducing the number of in-store devices.
  • Utilize customer insights and feedback to improve the ordering experience.

Through this partnership, and with support from PayPal, Ritual will provide their commission-free digital ordering platform, Ritual ONE, to Durham businesses at no cost for the remainder of 2020. This includes waiving set-up fees, monthly subscription fees and credit card processing fees. Businesses will be provided with a dedicated Ritual ONE expert for onboarding and support, and will be able to opt-out at any time without penalty.

To start accepting online orders, local businesses are encouraged to sign up for Ritual ONE.

This initiative is part of the Durham Economic Task Force’s economic support and recovery plan. To learn more about Invest Durham’s COVID-19 response, visit

To read the full news article, visit the Region of Durham website.

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