Service Clarington
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It's now easier than ever to access the services and programs that matter to you.
- Apply for permits and licences.
- Report a problem or concern.
- File a by-law complaint.
- Search for public records to view applications, permits and licences.
Click box to go to linkNeed help? No problem.
Watch our how-to video to learn how to create a new account, or follow the step-by-step instructions in our how-to guides.
Step-by-step instructions
How to create a new account (PDF)
How to search for a building permit (PDF)
Frequently Asked Questions (PDF)
Still stuck? Email ServiceClarington@clarington.net, and we will be happy to assist you.
Report a Problem or Concern
Is your streetlight out? Do you have a dead or dying tree on your boulevard? Are you experiencing issues with an aggressive dog at a leash-free dog park or reporting damage to a park or splash pad? Do you want to report a stray animal, noise complaint or concern with your neighbour's parking or property?
Let us know, and we will investigate and work to resolve your concern.
File a By-Law Complaint
Report a concern about parking, noise, long grass or weeds, animals, zoning and more.
Park Maintenance or Safety Concerns
Report long grass, overflowing garbage, broken glass or other park safety concerns.
Roads, Sidewalks, Culverts and Trees
Report a concern about roads, sidewalks, bridges, culverts, trees or catch basins.
Streetlights and Traffic Signs
Report burnt-out or flickering streetlights and damaged, removed or illegible traffic signs.
Building Permits
If you are building or renovating on your property, you may need a building permit.
Fireworks Permits
Apply for a permit below or learn about the different classes of fireworks.
Heritage Permits
To make changes to a property designated under the Ontario Heritage Act, you need a permit.
Mobile Sign Permit
If you plan to erect a sign in Clarington, you need a mobile sign permit for both permanent and temporary signs.
On-Street Parking Permits
Apply for an on-street parking permit or a permit to park in a municipal parking lot.
Pool Enclosure Permits
Before construction or excavation of an in-ground or above-ground swimming pool, you must have a permit.
Refreshment Vehicle Permit
You must have a permit to operate your refreshment cart, special event, or mobile or stationary refreshment vehicle.
Patio Permit
Apply for a on-street patio for your downtown Newcastle, Bowmanville or Orono business or on private commercial property throughout Clarington
Road Entrance (Access) Permits
You must apply for a road entrance (access) permit if you want to cut a curb or install or replace a culvert.
Road Occupancy Permits
All contractors, utilities and individuals who temporarily occupy our roadway must have a road occupancy permit.
Site Alteration Permits
To place or dump fill or topsoil, remove soil or alter the grade of your property, you must have a site alteration permit.
Auctioneer Licence
A person who sells items through a public auction must have an auctioneer licence.
Lottery Licence
You need a lottery licence to run raffles, 50/50 draws, bazaars, bingo games, and more.
Marriage Licence
Complete your marriage licence application online within 90 days of your upcoming wedding.
Peddler Licence
To peddle goods, wares or merchandise in Clarington, you must apply for a peddler licence.
Service and Inspection Requests
Agency Approval
Request agency approval for a liquor licence, daycare or MOE septic system.
Fire Safety Inspection
Request a fire prevention inspection to ensure compliance with the Ontario Fire Code.
Fire Safety Education
Invite Clarington Fire Prevention staff to attend your fire safety event.
Municipal Consent
Utility providers must request municipal consent before performing work on a boulevard.
File Search
Request a file search to find past fire inspections or violations when buying a new property.
Grants
Heritage Incentive Grant Program
If you own a heritage property, apply for assistance with the cost of repairs and restoration.
Contact Us