Connecting Clarington - Internet Access
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Clarington-wide internet access is crucial for our residents who rely on stable connections, especially during the COVID-19 pandemic, when people are working and learning at home and depend on virtual entertainment.
The Municipality has been working with several internet service providers and the federal and provincial governments to increase connectivity to as many households across Clarington as possible. By the end of 2021, around 98 per cent of our residents will be able to access a reliable network because of this ongoing work.
Clarington has supported several private companies, including Bell and Rural Wave (powered by Rogers), who made applications through a federally funded program that supports projects focusing on high-speed internet connections to rural and remote communities. Both Bell and Rural Wave recently received funding through the Universal Broadband Fund – Rapid Response Stream.
We’ve created this page as your hub to learn about internet access across Clarington. Learn more about internet access in specific areas in Clarington and fill out our form if you have questions about services in your area. The page contains news, policies, resources and links to the internet service providers working to connect our community.
Internet access in Clarington
Clarington’s geographic size makes it difficult to ensure that all homes have adequate connections regardless of their location. Clarington Staff will continue to assist the private sector, including many other local providers, who have been working hard to address gaps in networks where reliable coverage is not yet available.
| The following communities will see new internet connections established in Clarington in 2021, as announced earlier this year: |
This list is not exhaustive and does not include wireless options, which can be used to effectively deal with coverage gaps, especially in rural and semi-rural areas where direct fibre access may be too expensive to establish for some of the providers. Please check with the internet service providers for more specific information. |
Internet service providers
We have compiled a list of some of the known internet service providers in the area. The Municipality does not endorse one company over the other. These are some of the companies that provide services throughout Clarington.
- Bell internet and home connections
- Bell rural internet and home connections
- Communicate Freely
- Oak Ridges Internet
- Rapid Connex
- Rogers
- Rural Wave powered by Rogers
- Vianet
- Xplornet
Service gaps
While we have come very far as a community to achieve internet connectivity, we know that there are still gaps and pockets of areas that do not have internet access. If your home or business is not covered by any of the service providers listed or in any of the proposed expansion announcements, please fill out our Internet Services Form or call 905-623-3379 ext. 2017. The information you provide will allow staff to better understand connectivity gaps and support you through our advocacy efforts with service providers.
Frequently asked questions
| You don’t mention my area in the service coverage. How do I find out what broadband services are available in my area? |
| We would advise that you contact the main service providers listed on this page to discuss availability and services in your area. If you live in a pocket with service gaps, please fill out our form with the details or call 905-623-3379 ext. 2017, and staff will follow up with you. |
| Why doesn’t the Municipality ensure that residents in Clarington have equitable access to the internet? |
| The Municipality does not provide broadband services. Clarington works with private internet service providers to ensure that our community is connected. Unfortunately, these types of services require significant financial investments that some of these companies cannot make on their own. Earlier this year, the federal government established the Universal Broadband Fund – Rapid Response Stream to help Canadians living in rural and remote communities get stable access and support high-speed internet projects across the country. |
| Why is it so difficult to get reliable internet and cellphone connections in rural Clarington? |
| Private service providers are working to address services. It is quite costly to invest in some remote and rural areas where building infrastructure to support a single home may be cost-prohibitive. Contact a private service provider for more details. |
Reports and policies
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News
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