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By-Law Enforcement

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Contact(s)

Alert iconMunicipal Law Enforcement updated hours

Office hours:
Monday to Wednesday and Friday 8:30 a.m. to 4:30 p.m.
Thursday 8:30 a.m. to 6 p.m. | The last two Saturdays of each month 8:30 a.m. to 12: 30 p.m. and 1:30 to 4 p.m.
Phone-in hours:
Monday to Friday 8:30 a.m. to 6 p.m. Saturday 8:30 a.m. to 4:30 p.m.
Location: 
2611 Trulls Road, Courtice (inside Fire Station 4)
Services:
Payment or dispute of parking tickets, licences lottery refreshment vehicle licences, pet licences, property standards complaints, taxi licences

Our Municipal Law Enforcement Division investigates and enforces regulatory municipal by-laws such as property standards, lot maintenance, zoning, signs, noise, parking enforcement and licensing by-laws.

Municipal Law Enforcement officers and staff are committed to educating the community about the by-laws and resident responsibilities. 

If you are concerned about a by-law enforcement issue, you can file a by-law complaint.

If you have a Municipal Law Enforcement matter you need to deal with after our regular office hours, please call 905-623-3379 ext. 2105. An officer is on duty Monday through Friday until 6 p.m. and Saturdays from 8:30 a.m. to 4:30 p.m. Outside of these hours, please leave a message and a member of our staff will contact you the next business day.

Frequently Asked Questions

How many by-law complaints are filed each year?
The Municipality receives over 2,500 by-law complaints each year.
Is this a complaint-driven process?
Municipal Law Enforcement Officers primarily respond on a complaint basis, with areas of high concern proactively patrolled.
Do officers have set patrol areas?
No. Municipal Law Enforcement Officers actively patrol Clarington based on the volume of complaints we receive for a particular area.
How do new by-laws come into effect? What is the process?
Proposed by-laws are brought forward to Council based on staff recommendations, either from stakeholder or resident concerns. Once approved, by-laws then become enforceable by staff.
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