Service Clarington
It's easy to access the services and programs that matter to you.
- Apply for permits and licences.
- Report a problem or concern.
- File a by-law complaint.
- Submit a service request or book an inspection.
- Search for public records to view applications, permits and licences.
- Apply for grants.
- Pay tribute with a commemorative tree, bench or plaque.
- Have your say.
- Request information.
- New! Apply for Planning Applications like Official Plan Amendments, Land Severance, and Minor Variance.
Visit the Service Clarington Portal to get started. Help and FAQs.
Report a problem or concern
Is your streetlight out? Do you have a dead or dying tree on your boulevard? Are you experiencing issues with an aggressive dog at a leash-free dog park or reporting damage to a park or splash pad? Do you want to report a stray animal, noise complaint or concern with your neighbour's parking or property?
Let us know, and we will investigate and work to resolve your concern.
- Problems or concerns with utilities such as gas, hydro, and telecommunications can be reported directly to the utility provider. View a list of utility contact information.
File a By-Law Complaint
Report a concern about parking, noise, long grass or weeds, animals, zoning and more.
Park Maintenance or Safety Concerns
Report long grass, overflowing garbage, broken glass or other park safety concerns.
Roads, Sidewalks, Culverts and Trees
Report a concern about roads, sidewalks, bridges, culverts, trees or catch basins.
Streetlights and Traffic Signs
Report burnt-out or flickering streetlights and damaged, removed or illegible traffic signs.
Building Permits
If you are building or renovating on your property, you may need a building permit.
Fire Permits
Property owners with 10 acres or more can apply for an open-air burn permit.
Fireworks Permits
Apply for a permit below or learn about the different classes of fireworks.
Heritage Permits
To make changes to a property designated under the Ontario Heritage Act, you need a permit.
Mobile Sign Permit
If you plan to erect a sign in Clarington, you need a mobile sign permit for both permanent and temporary signs.
On-Street Parking Permits
Apply for an on-street parking permit or a permit to park in a municipal parking lot.
Pool Enclosure Permits
Before construction or excavation of an in-ground or above-ground swimming pool, you must have a permit.
Refreshment Vehicle Permit
You must have a permit to operate your refreshment cart, special event, or mobile or stationary refreshment vehicle.
Patio Permit
Apply for a on-street patio for your downtown Newcastle, Bowmanville or Orono business or on private commercial property throughout Clarington
Road Entrance (Access) Permits
You must apply for a road entrance (access) permit if you want to cut a curb or install or replace a culvert.
Road Occupancy Permits
All contractors, utilities and individuals who temporarily occupy our roadway must have a road occupancy permit.
Site Alteration Permits
To place or dump fill or topsoil, remove soil or alter the grade of your property, you must have a site alteration permit.
Model Home Certification
Certify your model home designs to speed up the building permit process.
Building Occupant Load Request
Submit a request to increase the occupancy of a building.
Auctioneer Licence
A person who sells items through a public auction must have an auctioneer licence.
Kennel Licence
To operate an animal kennel in Clarington, you must have a kennel licence.
Lottery Licence
You need a lottery licence to run raffles, 50/50 draws, bazaars, bingo games, and more.
Marriage Licence
Complete your marriage licence application online within 90 days of your upcoming wedding.
Peddler Licence
To peddle goods, wares or merchandise in Clarington, you must apply for a peddler licence.
Liquor Licence
Although Clarington does not issue liquor licences, Municipal approval is required as part of the application process.
Plumbers and Drain Layers Licence
Plumbers and drain layers must be licensed to work in Clarington.
Agency Approval
Request agency approval for a liquor licence, daycare or MOE septic system.
Fire Safety Inspection
Request a fire prevention inspection to ensure compliance with the Ontario Fire Code.
Fire Safety Education
Invite Clarington Fire Prevention staff to attend your fire safety event.
Municipal Consent
Utility providers must request municipal consent before performing work on a boulevard.
Marriage Ceremony
Get married in Council Chambers with our Civil Marriage officiant performing the ceremony.
Filming in Clarington
Invest Clarington can help you find the right location for your film, music video, or television series.
Community Funding Program
Organizations that provide services to Clarington residents can apply for financial support.
Heritage Incentive Grant Program
If you own a heritage property, apply for assistance with the cost of repairs and restoration.
Commemorative Tree and Bench Program
Pay tribute to a person or organization by purchasing a park tree, bench or plaque.
Register as a Delegation
Sign up to speak at Council, General Government Committee, Planning and Development Committee or a Special Committee.
Clarington Connected
Your feedback helps us understand the perspectives, opinions, and concerns of residents and businesses. Give your feedback on issues that matter to you.
Freedom of Information Requests
Make a request to access records or have information corrected by logging by filing a Freedom of Information request.
Emergency Response Report
An Emergency Response Report documents the attendance of Emergency and Fire Services at a call out.
Routinely Disclosed Records
View a list of records of routinely disclosed records and learn how to request them from the appropriate department.
File Search
Request a file search to find past fire inspections or violations when buying a new property.
Draft Plan of Condominium
Apply for the division of a lot, tract or parcel land to develop condominiums.
Draft Plan of Subdivision
Apply for the division of a lot, tract or parcel of land to develop a subdivision.
Site Plan Control
Apply for site plan approval to ensure development meets consistent standards and guidelines.
Zoning By-law Amendment
Request to change the Zoning By-law provisions that apply to your property.
Land Severance (Consent)
If you want to sell, mortgage, or lease part of your property, you need consent.
Need help? No problem.
Watch our how-to video to learn how to create a new account, or follow the step-by-step instructions in our how-to guides.
Step-by-step instructions
How to create a new account. How to report a problem. How to search for a building permit. Frequently Asked Questions.
Still stuck? Email ServiceClarington@clarington.net, and we will be happy to assist you.
Stay in touch
From upcoming park openings to local events, development proposals, things to do in Clarington, construction notices and service interruptions – we invite you to learn what’s happening in your neighbourhood right from the source.
