Service Clarington

Access the services and programs that matter to you.

Service Clarington

It's easy to access the services and programs that matter to you. 

Visit the Service Clarington Portal to get started. Help and FAQs.

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New user? Register now.
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Existing User? Sign in.

Report a problem or concern

Is your streetlight out? Do you have a dead or dying tree on your boulevard? Are you experiencing issues with an aggressive dog at a leash-free dog park or reporting damage to a park or splash pad? Do you want to report a stray animal, noise complaint or concern with your neighbour's parking or property?

Let us know, and we will investigate and work to resolve your concern.

File a By-Law Complaint

Report a concern about parking, noise, long grass or weeds, animals, zoning and more.

File a by-law complaint.

Park Maintenance or Safety Concerns

Report long grass, overflowing garbage, broken glass or other park safety concerns.

Report a problem.

Roads, Sidewalks, Culverts and Trees

Report a concern about roads, sidewalks, bridges, culverts, trees or catch basins.

Report a problem.

Streetlights and Traffic Signs

Report burnt-out or flickering streetlights and damaged, removed or illegible traffic signs.

Report a problem.

Permits

Building Permits

If you are building or renovating on your property, you may need a building permit.

Apply now.

Fire Permits

Property owners with 10 acres or more can apply for an open-air burn permit.

Apply now.

Fireworks Permits

Apply for a permit below or learn about the different classes of fireworks.

Apply now.

Heritage Permits

To make changes to a property designated under the Ontario Heritage Act, you need a permit.

Apply now.

Mobile Sign Permit

If you plan to erect a sign in Clarington, you need a mobile sign permit for both permanent and temporary signs.

Apply now.

On-Street Parking Permits

Apply for an on-street parking permit or a permit to park in a municipal parking lot.

Apply now.

Pool Enclosure Permits

Before construction or excavation of an in-ground or above-ground swimming pool, you must have a permit.

Apply now.

Refreshment Vehicle Permit

You must have a permit to operate your refreshment cart, special event, or mobile or stationary refreshment vehicle. 

Apply now.

Patio Permit

Apply for a on-street patio for your downtown Newcastle, Bowmanville or Orono business or on private commercial property throughout Clarington

Apply now.

Road Entrance (Access) Permits

You must apply for a road entrance (access) permit if you want to cut a curb or install or replace a culvert.

Apply now.

Road Occupancy Permits

All contractors, utilities and individuals who temporarily occupy our roadway must have a road occupancy permit.

Apply now.

Site Alteration Permits

To place or dump fill or topsoil, remove soil or alter the grade of your property, you must have a site alteration permit.

Apply for a permit.

Model Home Certification

Certify your model home designs to speed up the building permit process.

Apply now.

A busy restaurant filled with many diners and tables.

Building Occupant Load Request

Submit a request to increase the occupancy of a building.

Submit a request.

Licences

Auctioneer Licence

A person who sells items through a public auction must have an auctioneer licence.

Apply now.

Kennel Licence

To operate an animal kennel in Clarington, you must have a kennel licence.

Apply now.

Lottery Licence

You need a lottery licence to run raffles, 50/50 draws, bazaars, bingo games, and more.

Apply now.

Marriage Licence

Complete your marriage licence application online within 90 days of your upcoming wedding.

Apply now.

Peddler Licence

To peddle goods, wares or merchandise in Clarington, you must apply for a peddler licence.

Apply now.

Pet licence

If you own a pet in Clarington, you are required to license them each year.

Apply now.

Vehicle-for-Hire Licence

To operate a taxicab, ride share, or limo, you need a licence.

Apply now.

Liquor Licence

Although Clarington does not issue liquor licences, Municipal approval is required as part of the application process. 

Apply now.

A plumber working on the pipes under a bathroom sink.

Plumbers and Drain Layers Licence

Plumbers and drain layers must be licensed to work in Clarington.

Apply now.

Service and Inspection Requests

Agency Approval

Request agency approval for a liquor licence, daycare or MOE septic system.

Request now.

Fire Safety Inspection

Request a fire prevention inspection to ensure compliance with the Ontario Fire Code.

Request now.

Fire Safety Education

Invite Clarington Fire Prevention staff to attend your fire safety event.

Request now.

Municipal Consent

Utility providers must request municipal consent before performing work on a boulevard.

Request now.

Marriage Ceremony

Get married in Council Chambers with our Civil Marriage officiant performing the ceremony.

Book now.

Filming in Clarington

Invest Clarington can help you find the right location for your film, music video, or television series.

Submit an Inquiry.

Grants

Community Funding Program

Organizations that provide services to Clarington residents can apply for financial support.

Apply now.

Heritage Incentive Grant Program

If you own a heritage property, apply for assistance with the cost of repairs and restoration.

Apply now.

Pay tribute

Picture of park bench with a bouquet of flowers on it.

Commemorative Tree and Bench Program

Pay tribute to a person or organization by purchasing a park tree, bench or plaque.

Apply now.

Have your say

Register as a Delegation

Sign up to speak at Council, General Government Committee, Planning and Development Committee or a Special Committee.

Learn more.

Clarington Connected

Your feedback helps us understand the perspectives, opinions, and concerns of residents and businesses. Give your feedback on issues that matter to you.

Have your say.

Request information

Freedom of Information Requests

Make a request to access records or have information corrected by logging by filing a Freedom of Information request.

Request now.

Emergency Response Report

An Emergency Response Report documents the attendance of Emergency and Fire Services at a call out.

Apply now.

Routinely Disclosed Records

View a list of records of routinely disclosed records and learn how to request them from the appropriate department.

Learn more.

File Search

Request a file search to find past fire inspections or violations when buying a new property.

Request now.

Planning applications

Regional Official Plan Amendment

Request an amendment to the Regional Official Plan.

Apply now.

Clarington Official Plan Amendment

Request an amendment to the Clarington Official Plan.

Apply now.

Draft Plan of Condominium

Apply for the division of a lot, tract or parcel land to develop condominiums.

Apply now.

Draft Plan of Subdivision

Apply for the division of a lot, tract or parcel of land to develop a subdivision.

Apply now.

Site Plan Control

Apply for site plan approval to ensure development meets consistent standards and guidelines.

Apply now.

Zoning By-law Amendment

Request to change the Zoning By-law provisions that apply to your property.

Apply now.

Land Severance (Consent)

If you want to sell, mortgage, or lease part of your property, you need consent.

Apply now.

Minor Variance

Apply for a small deviation from the Zoning By-law.

Apply now.

Need help? No problem.

Watch our how-to video to learn how to create a new account, or follow the step-by-step instructions in our how-to guides.

Step-by-step instructions

How to create a new account. How to report a problem. How to search for a building permit. Frequently Asked Questions.

Still stuck? Email ServiceClarington@clarington.net, and we will be happy to assist you.

Stay in touch

From upcoming park openings to local events, development proposals, things to do in Clarington, construction notices and service interruptions – we invite you to learn what’s happening in your neighbourhood right from the source.

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