Office hours:
Phone-in hours:
The Municipal Law Enforcement Office is not open on statutory holidays.
Location:
2611 Trulls Road, Courtice (inside Fire Station 4)
Services:
Payment or dispute of parking tickets, refreshment vehicle licences, pet licences, property standards complaints, taxi licences
Our Municipal Law Enforcement Division investigates and enforces municipal by-laws such as property standards, clean and clear, zoning, signs, noise, parking enforcement and licensing by-laws.
Municipal Law Enforcement officers and staff are committed to educating the community about the by-laws and resident responsibilities. Officers follow the Municipal Law Enforcement Policy to ensure a transparent, consistent, fair, unbiased, and effective process for enforcement and prosecution of relevant laws.
If you have a Municipal Law Enforcement matter you need to deal with after our regular office hours, please call 905-623-3379 ext. 2105. An officer is on duty Monday through Friday until 6 p.m. and Saturdays from 8:30 a.m. to 4:30 p.m. Outside of these hours, please leave a message, and a member of our staff will contact you the next business day.
How many by-law complaints are filed each year? |
The Municipality received over 4,000 by-law complaints between 2019 and 2020. |
Is this a complaint-driven process? |
Municipal Law Enforcement Officers primarily respond on a complaint basis, with areas of high concern proactively patrolled. |
Do officers have set patrol areas? |
No. Municipal Law Enforcement Officers actively patrol Clarington based on the volume of complaints we receive for a particular area. |
How do new by-laws come into effect? What is the process? |
Proposed by-laws are brought forward to Council based on staff recommendations, either from stakeholder or resident concerns. Once approved, by-laws then become enforceable by staff. |
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