We’re listening, Clarington! Help us measure our communications efforts—how can we do better?

It’s time for a pulse check, Clarington! Two years ago, you told us how we could improve our communications efforts—and we listened! Now, we’re checking in again. Have we improved? What’s working well? Where can we do better?

We’re inviting you—our residents, businesses and community partners—to take the 2025 Communications Benchmarking Survey and share your feedback. It only takes a few minutes, and you’ll be entered to WIN one of three $100 Visa gift cards!

This year’s survey builds on the insights we gathered in 2023. That initial feedback helped shape the recommendations in the Communications Division: Service Delivery Review Report, and now, we need your help to measure the improvements we’ve made and ensure we continue to hit the mark.

“Building public trust is what we strive for every day at Clarington. We’re dedicated to proactively engaging with our residents and businesses and keeping them informed. We want to ensure our community members feel connected to their municipality,” said Mayor Adrian Foster. “We’re excited to hear your thoughts on how we can better communicate with everyone.”

Why your feedback matters

This benchmarking survey is your opportunity to tell us how we can best keep you informed about programs, services, and local decisions that matter to you. Your feedback will help us:

• Measure improvements in communication and engagement efforts.
• Identify gaps and areas for enhancement.
• Ensure we’re hearing from residents across both rural and urban areas in Clarington.
• Ensure the community’s voice is reflected in municipal initiatives.
• Strengthen trust and transparency in local government.

Alignment with Clarington’s 2024-27 Strategic Plan

We’re committed to keeping you informed and involved, and this survey is part of our work to deliver on the priorities you identified in the 2024-27 Strategic Plan—like building an informed community through clear and meaningful communications.

Tell us how we can keep you informed about our programs and services and make sure you have a say in local decision-making. What’s the best way for us to reach you, Clarington?

Media inquiries:
Municipality of Clarington
Leanne Walker, Marketing and Engagement Supervisor
905-623-3379 ext. 2217 or lwalker@clarington.net